Speaks your callers' language
Answers naturally in 30+ languages, so no caller is turned away.
AI Receptionist
Every call answered.In under one second.
Lani is an AI receptionist and AI phone answering service that picks up every inbound call in under a second, 24/7. It qualifies the caller, books directly into your scheduler, and writes it all back to your CRM. No voicemail, no hold music, no missed revenue.
A front desk that answers on the first ring, every hour of every day, and never lets a caller go to voicemail.
Lani works as an AI receptionist for small business teams that cannot keep a front desk staffed around the clock. Every inbound call is greeted instantly, qualified, and booked or handed off, whether it lands at 2pm on a Tuesday or 9pm on a Sunday. No hold music, no voicemail, and no revenue slipping away while the phone rings. See what those missed calls add up to with the lost-revenue calculator.
24/7 call answering
The AI receptionist that answers, books, and follows up
Answers in under a second
Lani picks up faster than your best receptionist, every time, in 30+ languages. Caller never hears a machine.
Books straight to your scheduler
Confirmed appointments land in your booking system in real time. No double-bookings, no manual entry, no "I'll get back to you."
Follows up on every missed call
When a call slips through, Lani texts the caller back within seconds so the lead never goes cold, and logs every conversation to your CRM automatically.
Built for real front-desk work
The everyday work your front desk does, handled automatically on every call.
Books while they are on the line
Writes confirmed appointments straight into your calendar in real time.
Takes deposits directly on the call
Collects a deposit or booking fee while the caller is still on the line, so appointments hold and no-shows drop.
Never miss a call again
Texts back within seconds when a call slips through, so the lead stays warm.
Every conversation, logged
Writes each call and its outcome to your CRM automatically.
Sounds human, not robotic
A natural voice that callers are comfortable talking to.
The cost of a missed call
Every missed call is a booking your competitor takes.
See what Lani would catch for your front desk, on the calls you are losing to voicemail right now.
AI answering service
A front desk that never misses
An AI answering service for service businesses, from medspa and clinic front desks to home-service teams, that handles every call, every follow-up, and every booking automatically and writes it all back to your systems.
01
Answers in under one second
Every inbound call is picked up instantly, 24/7 and in 30+ languages, with no voicemail and no hold music.
02
Books straight into your calendar
AI appointment booking happens live on the call. Lani checks real availability and handles automated appointment scheduling straight into your calendar.
app.lani.ai · scheduler
Booking into your scheduler
Wed 10:00
Wed 2:30
Thu 2:00· selected
Fri 11:15
Appointment booked
Thursday 2:00 PM · written to your calendar and CRM
03
Follows up on every missed call
Automatic missed call text-back and SMS follow-up keep leads warm until they convert.
app.lani.ai · CRM
Written back automatically
Contact created
Name, phone, source captured
Call summary logged
Transcript + outcome attached
Appointment synced
Written to your calendar
Pipeline stage moved
Marked “Booked” automatically
04
Writes it all back to your CRM
Every call, outcome, and booking is logged automatically, with no manual data entry.
app.lani.ai · call
Incoming call
New caller · (415) 555-0148
Live transcript
Hi, do you have any openings this week?
We do — I can book you Thursday at 2:00. May I grab your name?
05
Consistent and on-brand, every time
Trained on your services, hours, and pricing to give accurate answers day or night.
Hear it in action
Listen to Lani answer, qualify, and book
A sample inbound call, answered on the first ring, qualified, and booked into the calendar, no hold music, no voicemail.
Demo recording coming soon
Under 1 sec
Answer time
24/7
Always on
60-80%
of callers won't leave a voicemail
Every call
Logged to your CRM
Industry benchmarks and product facts — not individual client results.
Integrations
Works with the tools you already run
Lani plugs into your phone line, scheduler, CRM, and payment processor. No rip-and-replace.
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
As featured in
Frequently asked
Questions service business owners ask before going live
What is an AI receptionist?
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An AI receptionist is a voice assistant that answers your business phone, understands what each caller wants, and handles the call from start to finish. Lani greets callers, answers questions from your own knowledge base, books appointments, and logs every call, all without a human needing to pick up.
How fast does Lani answer calls?
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Lani answers inbound calls in under a second, on the first ring. There is no voicemail step and no hold music, so the caller is greeted and helped immediately.
Does Lani work 24/7?
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Yes. Lani answers every inbound call around the clock, including nights, weekends, and lunch breaks, and during the busy moments when a second line rings and your front desk cannot pick up.
What languages does Lani speak?
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Lani answers and holds natural conversations in 30+ languages, so callers are helped in the language they are most comfortable speaking without needing a separate line or a callback.
Does Lani book appointments and update my CRM?
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Yes. Lani qualifies the caller, checks real availability, and books the confirmed appointment directly into your scheduler during the call. It also writes the contact details, summary, outcome, and booking back to your CRM automatically, with no manual data entry.
What happens when a call needs a real person?
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You decide where the line sits. When a caller needs a human, an escalation, a sensitive request, or an existing-customer issue, Lani transfers the call to your staff with the full context of the conversation attached, so the handoff is warm rather than a cold restart.
Is Lani HIPAA-aware for medical practices?
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Yes. As a HIPAA-aware AI receptionist for medical offices, Lani runs the Privacy Plus+ add-on for medical verticals, so recordings, transcripts, and storage stay isolated and auditable. Non-medical businesses run on the standard configuration.
How long does it take to go live?
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A 7-day pilot with no setup fee. We load your business knowledge, configure the voice and integrations, run a quality check on test calls, and cut over to production, typically live by the end of the first week.
Ready to stop sending callers to voicemail?
7-day pilot, no setup fee. Live by the end of this week.