Speaks your callers' language
Answers naturally in 30+ languages, so no caller is turned away.
Conversational AI Platform
The conversational AI platformfor service businesses.
Voice, SMS, email, scheduling, CRM, payments, ads, Lani is the conversational AI platform that runs your front office as one operating system. Not a chatbot. Not an integration. An end-to-end AI workforce, live in 7 days.
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One operating system. Five phases. Every revenue moment.
What it is
Everything the front desk should do, done automatically
Multi-agent architecture
Specialized AI agents handle voice, follow-up, scheduling, analytics, and marketing, coordinated by a shared knowledge base. Update once; every agent learns instantly.
Every channel, every language
Voice, SMS, email, plus 30+ languages on day one. Same AI assistant, same brand voice, every conversation.
Always-on AI growth advisor
Real-time analytics, no-show forecasting, ad-spend efficiency, and weekly optimization recommendations baked into the platform.
Built for real front-desk work
The everyday work your front desk does, handled automatically on every call.
Books while they are on the line
Writes confirmed appointments straight into your calendar in real time.
Takes deposits directly on the call
Collects a deposit or booking fee while the caller is still on the line, so appointments hold and no-shows drop.
Never miss a call again
Texts back within seconds when a call slips through, so the lead stays warm.
Every conversation, logged
Writes each call and its outcome to your CRM automatically.
Sounds human, not robotic
A natural voice that callers are comfortable talking to.
Replaces 6 to 7 point solutions with one conversational AI platform
100% inbound coverage, voice, SMS, email, across all 5 phases of the revenue loop
Sub-1-second voice answer rate from the AI receptionist
Recovers cold leads from 90+ days ago using conversational AI re-engagement
Books directly into the scheduler you already use, no rip-and-replace
Done-for-you paid ads (Meta + Google) feed the same conversational AI platform
Multi-location aware, every location, every brand, one operating system
30+ languages supported on day one
Why it works
A front desk that never misses
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Multi-agent architecture
Specialized AI agents handle voice, follow-up, scheduling, analytics, and marketing, coordinated by a shared knowledge base. Update once; every agent learns instantly.
app.lani.ai · call
Incoming call
New caller · (415) 555-0148
Live transcript
Hi, do you have any openings this week?
We do — I can book you Thursday at 2:00. May I grab your name?
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Every channel, every language
Voice, SMS, email, plus 30+ languages on day one. Same AI assistant, same brand voice, every conversation.
app.lani.ai · scheduler
Booking into your scheduler
Wed 10:00
Wed 2:30
Thu 2:00· selected
Fri 11:15
Appointment booked
Thursday 2:00 PM · written to your calendar and CRM
03
Always-on AI growth advisor
Real-time analytics, no-show forecasting, ad-spend efficiency, and weekly optimization recommendations baked into the platform.
app.lani.ai · CRM
Written back automatically
Contact created
Name, phone, source captured
Call summary logged
Transcript + outcome attached
Appointment synced
Written to your calendar
Pipeline stage moved
Marked “Booked” automatically
Hear it in action
Listen to a call, start to finish
A real inbound call answered, qualified, and booked — no hold music, no voicemail.
Demo recording coming soon
Under 1 sec
Answer time
24/7
Always on
60-80%
of callers won't leave a voicemail
Every call
Logged to your CRM
Industry benchmarks and product facts — not individual client results.
Integrations
Works with the tools you already run on
Lani plugs into your existing CRM, calendar, payment, and phone stack. No rip-and-replace.
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Frequently asked
Questions service business owners ask before going live
What is a conversational AI platform?
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A conversational AI platform is software that holds natural conversations with your customers across voice and text channels, and (if it's any good) actually completes the task: booking, payment, follow-up, escalation. Lani is a conversational AI platform purpose-built for service businesses, so it handles voice, SMS, email, scheduling, CRM, and payments as one coordinated system, not a patchwork of point tools.
How is this different from AI-driven chatbots?
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AI-driven chatbots usually mean one chatbot in one window. A conversational AI platform like Lani spans every channel a customer might touch, voice, SMS, email, and connects them to your business systems (scheduler, CRM, payments). The chatbot is one feature inside the platform, not the whole product.
Where does Lani sit among top AI platforms?
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Most top AI platforms are either horizontal (general AI assistants for any task) or enterprise (built for contact centers running thousands of seats). Lani is vertical: a conversational AI platform built specifically for service businesses, med spa, dental, roofing, solar, home services, at a price point and onboarding speed that fits how those businesses actually buy software.
Does Lani replace my existing tech stack?
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Lani replaces the patchwork, IVR, chatbot, follow-up sequencer, basic analytics. It plugs into your scheduler, CRM, and payment processor rather than replacing them. Most clients drop 3-5 vendors in their first 90 days.
How fast can a conversational AI platform realistically go live?
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7 days. Day one is kickoff and knowledge base load. Days 2-3 are voice persona and integrations. Days 4-5 are the dial-test quality gate. Days 6-7 are production cutover. The 7-day pilot has no setup fee.
One conversational AI platform. Every front-office channel.
See if your business qualifies for the 7-day pilot.